Government Organisations
The Government’s Tell Us Once service is a helpful way to inform all the government departments in one move. The Registrar can fill in a form to provide access to this service for you, or they will provide you with a reference number. If this service is not available where the deceased person lived, or if you do not have a Tell Us Once reference number, you will need to contact the following government organisations yourself, which you can do here.
Department for Work & Pensions
HM Revenue & Customs
National Insurance (NI) Contributions Office
Child Benefit Office
Tax Credit Office
HM Passport Office (HMPO)
Personal, Workplace & Armed Forces Pensions
Driver & Vehicle Licensing Agency (DVLA)
Office of the Public Guardian to cancel / change power of attorney
Social Security Scotland
Student Loan Company
Other Companies
There may be many other organisations relating to the deceased person that you need to inform, and some will want to see original or certified copies of the Death Certificate. Here is a helpful list to guide you:
Employers / line manager / HR team
Schools, colleges, universities, and other education providers
Lawyers and legal representatives
Financial institutions (banks, credit cards, mortgage, bitcoin, PayPal)
Loan providers (car, personal, business loans etc)
Accountants and financial advisers
Insurance providers (household, life, health, car, travel, pet, building)
Utility providers (electricity, gas, water)
Housing authority, tenancy agency, or landlord
Phone line providers (mobile and landline)
Internet, wifi, email, and social media providers
Subscriptions (newspapers, magazines, milk, food, books, music, online gaming)
TV license and streaming subscriptions (Netflix, Amazon Prime, etc)
Computer subscriptions (Dropbox, iCloud, Antivirus, Microsoft, Adobe)
Home security providers
Gym, health clubs, and sport clubs memberships
Loyalty cards and club cards
Charities and nonprofits the deceased person supported
Other People
There may also be other individuals in the deceased person's life that you could notify, such as the following:
Neighbours
Friends and family who live abroad
Clubs and community groups (both online and in person)
Local services such as hair dressers and pet sitters
Student groups, peers, teachers, and tutors
Notification Services
There are several free useful notification services to help you close or alter accounts more easily from one place:
The Bereavement Register helps to stop unwanted mail following a death.
The Death Notification Service lets you notify member organisations of a person's death.
Life Ledger allows you to close or change the accounts of a deceased person.
The Digital Legacy Association helps with digital assets planning & digital legacy safeguarding.