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The Quiet Devastation of Losing a Friend

By Michelle Lumiére


When people talk about grief, it can feel like it comes with an unspoken hierarchy. As if there’s a scale we’re all expected to fit into: Was it a parent? A partner? A child? If it’s “just” a friend, we can feel like our loss should rank lower, that our hearts should be less broken than those of immediate family members. Yet for so many, this is simply not their truth. The loss of a friend can leave an unimaginable hole, a wound as deep as any.
 
One story that resonates is that of my close friend and former colleague, Kerrie Illsley. In 2020, Kerrie lost her colleague and previous line manager, Alison, the woman who had recruited me to replace her...

Kerrie and the late Alison Stansfield
Kerrie Illsley and the late Alison Stansfield
 “When Alison died, it felt like my world shifted,” Kerrie shares. “Alison was more than a colleague to me, she was a constant, steady presence at work and a true friend outside of it. In some ways, our friendship was mother-and-daughter-like, I guess because she was a lot older than me and a mother herself, so she had that instinct. Even though she retired the year before she died, I expected our closeness to continue long into her retirement. So, when she was suddenly gone, the void was deafening.”
 
It’s a universally accepted truth that in many careers, we spend more of our life with our colleagues than anyone else; hours spent in the office together, in online meetings, at events, and on the phone. When we lose someone who shapes our daily lives this way, whose personality quirks and working style can affect our daily mood, our routines, and our confidences, the grief that follows brings with it a huge upheaval.
 
But the very fact such a person can be socially categorised as “just a friend”, or even, “just a colleague”, can completely downgrade the enormity of such a bereavement. Kerrie explains, “there are still days now when I hear about someone losing a parent or a sibling, and part of me thinks, well, I just lost a friend, so I feel a bit sheepish about making a big thing of it. But deep down, I know that Alison’s death was enormous to me. She was family really, even though we weren’t related.”
 
This experience is not foreign to me. I lost my own dear friend and colleague, Jeni, back in 2014. Jeni and I had not known each other very long in the great scheme of things, but her huge personality had accelerated us to best-friends status a lot faster than I was used to. We sat opposite each other every day and shared our daily routines, dreams, problems, and a lot of laughter. Losing her suddenly was a shock to the system, and her death left me with a sobering awareness of the uniquely sacred place in our lives our friends occupy.
 
But for both Kerrie and I, these losses felt low down in some sort of grief hierarchy; not blood, not spouse. On the one hand, that hierarchy was never projected by others. The family and other friends of Alison and Jeni certainly didn’t contribute to this feeling. It was just something we quietly invented in our own minds, like the bereavement version of imposter syndrome, and I believe this is very common when people lose a friend.

Friends are the people who choose us, and we choose them. Losing them can bring us to the same breaking points as any other loss, and the magnitude should never be underestimated. On the other hand, there is something to be said for the social frameworks that are missing for grieving friends. Paid compassionate leave is often strictly reserved for immediate family by employers, and there are less social groups or support services designated to friendship bereavement, compared to parent, child, partner, or sibling loss.
 
Even writing this, I can feel why. As someone who works in the end of life sector, comparing the loss of a friend to the loss of a parent, child, partner, or sibling, feels insensitive. So, the grief hierarchy, for many complex and subtle reasons, is real. It does exist, even when we are only, quietly, inflicting it upon ourselves.
 
Kerrie and best friend Fay on the beach
Kerrie and best friend Fay
For Kerrie and I, these losses redefined how we approach friendships today. Kerrie says that since Alison’s passing, she’s been more conscious of her close friends, especially her best friend, Fay, pictured here.

“Losing Alison made me reflect on all my close friendships. I now try to stay tuned into my friends’ lives as fully as possible, to make sure they know I’m here, that I care. I have a heightened awareness of how precious friendships are. We often find ourselves wrapped up in the demands of work, life, or family obligations, assuming our friends will still be there when we resurface for them,” Kerrie continues, “Fay and I have been friends for years. I don’t know how I’d cope if I lost her too, so I make an active effort to never take that for granted. I’m more mindful and present in my friendship with her than I was possibly before I lost Alison.”
 
Our shared grief has also raised questions about how the workplace responds when a colleague dies. In too many instances, employers don’t fully account for the impact on the deceased’s friends and colleagues. Alison and Jeni’s passing, while years apart, highlighted to us the importance of a workplace response that goes beyond perfunctory emails or condolences.
 
“It’s like people expect you to mourn,” Kerrie admits, “but not too much. To grieve, but not let it interrupt work. Yet we lost not just a coworker, but someone who would have been a lifelong friend. I know that’s not the case for everyone we work with, but that was the case for me with Alison. It’s a wound that doesn’t just heal in a few days or weeks off work.”
 
If you’ve lost a friend, you’re allowed to feel broken. Friends are the chosen family that see us for who we are, sometimes at our worst, our most triggered, most irritable, and most raw. They still choose us when we’re snappy because we haven’t had our first coffee, or when we’re crying in the bathroom because the boss is a prick, or when we’re quiet because we’re cramming towards a deadline we’ve forgotten, or when we’re flaky because adulting is hard, or when we're being totally self-absorbed because our husband/wife/child/mum or dad is more problematic than anyone else’s.
 
Friends, especially work friends, choose us and forgive us for our imperfections in ways our relatives often won’t tolerate. They choose and forgive us for the parts of us that sometimes family don’t even see, because it’s easier to refine ourselves for dinner with Auntie Brenda next weekend than it is for eight-hours-straight every Monday to Friday. We usually work harder to be perfect for family than we do for our friends, to be the perfect partner, parent, or child, and yet our friends choose and love us anyway.
 
When they’re gone, that love and acceptance feels gone with them, and the world we’ve known shifts. And just like with every type of bereavement, we can be left harbouring feelings of regret over unspent time, unspoken words, and fears we took them for granted. These are all natural layers of grief, and can be taken as further evidence of a very real loss.

So, this is a gentle call to bring awareness to this truth, to acknowledge that the grief hierarchy does exist and will likely always exist in our minds, but to kindly let it dissolve when it creeps up to say, “just a friend”. Grief is grief. It doesn’t care for reason and social constructs. If you’re grieving a friend, put that hierarchy aside in your mind, and know that your grief is valid. It is yours to feel, so let yourself feel it.
 
Thank you to Kerrie and Fay for letting me share this photo of your day on the beach, and to Kerrie for sharing your story and photo of Alison, and also for being such an awesome friend to me.
 
Grief Support Services
 
Grief Podcasts



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